Contact
One address, and a short note on what it can and cannot help with, so nobody waits on a reply to the wrong inbox.
Include your registered mobile number if the message is about an account, and say what you have already tried. Both save a round trip.
We will never ask for your password, a one-time code or a UPI PIN. Not in an email, not in a chat, not on a call. Anyone who does is not us, whatever address or number it came from. A UPI PIN authorises money leaving your bank and is never needed to play.
What to contact us about
- Account problems: sign-in, verification, limits, a break from playing or closing the account.
- A promotion that is not showing on your account as it should.
- Something on this site that is wrong. Quote the page and the line.
- Reporting an account that appears to belong to someone under 18.
What we cannot do
- Give legal advice. Online real-money gaming is prohibited in India under the Promotion and Regulation of Online Gaming Act, 2025, and questions about your own position should go to a qualified adviser rather than to us.
- Recover an account for anyone who is not the registered holder.
- Change the outcome of a settled game or a completed draw.
Help that is not us
If the reason you are writing is that your playing has stopped feeling like a choice, Tele-MANAS on 14416 is free, confidential and available around the clock across India. You do not need a reason that sounds serious enough. The responsible gaming page has more, including how to set a limit or take a break.