Muluwin Login
Signing in is the ordinary part. This page is mostly for the times it does not work: a forgotten password, a code that will not arrive, or an error that does not explain itself.
Signing in
- Open the login screen. From the header on any page, or the button below.
- Enter your registered number and password. The same ones from sign-up. The app and the browser use one account, so either works.
- Complete verification if prompted. A code may be requested on a new device or after a long gap. That prompt is a protection, not a fault.
Forgotten password
Use the recovery link on the login screen. It verifies against your registered mobile number and lets you set a new password. There is no way for anyone, including support, to read your existing one, which is why recovery resets rather than retrieves.
Set something you do not use on another site. If an account elsewhere is ever breached, a reused password turns that into a problem here too.
Errors and what they usually mean
| What you see | Usual cause |
|---|---|
| Invalid credentials | Almost always the password, not the number. Try recovery rather than guessing repeatedly, because repeated failures can lock the account temporarily. |
| Account temporarily locked | Too many failed attempts. Wait it out, then reset the password rather than guessing again. |
| The code does not arrive | Check signal and the spam or promotions tab of your SMS app. Let the resend timer finish before requesting another. |
| Signed out unexpectedly | Usually a session expiring, a cleared browser, or a sign-in from another device. Sign in again. If you did not sign in elsewhere, change your password. |
| The app opens on a blank screen | A stale cache after an update. Clear the app cache, or reinstall from the app and APK download page. Your account is not in the file, so nothing is lost. |
Keeping the account yours
- Log out on any device you share. A saved session is a saved key.
- Use a password that exists nowhere else.
- Never give anyone a one-time code or a UPI PIN. No employee, agent or helpful stranger needs either, ever.
- Treat unsolicited offers of help with your account as theft attempts, because that is what they are. We do not contact players offering shortcuts, extra access or recovery services.
- If something looks wrong on your account, change the password first and then contact support through the contact page.
Common questions
How do I log in?
Enter the mobile number and password you registered with. The app and the browser use one account, so either works, and you may be asked for a code on a new device.
How do I reset a forgotten password?
Use the recovery link on the login screen. It verifies against your registered mobile number and lets you set a new password. Nobody can read your existing one, which is why recovery resets rather than retrieves.
Why does it say invalid credentials?
Almost always the password rather than the number. Use recovery instead of guessing repeatedly, because repeated failures can lock the account temporarily.
Why was I signed out?
Usually a session expiring, a cleared browser, or a sign-in from another device. Sign in again. If you did not sign in elsewhere, change your password.
Who can recover a locked account?
Only our support, and only for the registered holder. No third party can, and anyone offering to for a fee is running a scam.